All Systems Operational

About This Site

The Vetspire Status Page displays the current statuses of Vetspire features, live updates on system issues, and details of planned maintenance. Please contact us at https://support.vetspire.com/ if you are experiencing an issue that is not listed on this page.

Uptime over the past 90 days. View historical uptime.
Vetspire (Web App) Operational
90 days ago
100.0 % uptime
Today
Vetspire UI Operational
90 days ago
100.0 % uptime
Today
Billing Operational
Boarding Operational
Encounters Operational
NOVA Operational
Patient Chart Operational
PDFs Operational
Reminders Operational
Reporting Operational
Scheduling Operational
SSO/Login Operational
Medication Label Operational
Vetspire API Operational
90 days ago
100.0 % uptime
Today
Vetspire Online Modules Operational
Book.Your.Vet - Online Booking Operational
Pay.Your.Vet - Remote Pay Operational
Checkin.Your.Vet - Online Check-In Operational
Vetspire Telemedicine Operational
Vetspire AI Operational
90 days ago
99.92 % uptime
Today
Payment Processors (Third-Party Integrations) Operational
CardConnect Operational
Square Operational
Stripe Operational
Labs (Third-Party Integrations) Operational
IDEXX VetConnectPlus & In-House Labs Operational
IDEXX WebPacs Operational
Antech Operational
Communications (Third-Party Integrations) Operational
Dialpad Operational
Documo Cloud Fax Operational
RingCentral Operational
SendGrid Email Marketing Operational
Twilio SMS Operational
Support (Third-Party Integrations) Operational
Freshdesk Operational
Confluence (Vetspire User Manual) Operational
Other Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Third-Party Integration (Other) Operational
90 days ago
100.0 % uptime
Today
Cubex Operational
PrintNode Operational
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Dataproc Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Vetspire API Response Time
Fetching
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Google Cloud AI Temporary System Outage
Resolved - This incident has been resolved.
Dec 4, 15:16 EST
Monitoring - AI System performance has been improving, and we have reprocessed all failed Scribe jobs. Users can retrieve their recordings and review their clinical notes. We are continuing to monitor the situation to ensure it is fully resolved.
Dec 4, 12:55 EST
Identified - Google Cloud Platform, which powers Vetspire AI Scribe, is currently experiencing degraded performance.
We will be re-running the failed jobs so that recordings can be accessed later in the day.
We will update this page as more information becomes available from Google.
Dec 4, 12:15 EST
Dec 3, 2025
SEV 2- Encounter Vitals Weight Type is Defaulting to LBs When Unit Is Blank
Resolved - This incident has been resolved.
Dec 3, 16:44 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 14:16 EST
Identified - We have identified the cause of this issue and are working to implement a fix.
Dec 3, 12:25 EST
Update - We are continuing to investigate this issue.
Dec 3, 10:27 EST
Investigating - We are investigating reports of limited or unavailable access to the listed Vetspire feature(s). We will update this page once we identify the full impact of this issue.

- Patient Weight
Dec 3, 10:27 EST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

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